To find product version and release information:

QuickBooks
Simple Start, Pro, Premier, or Enterprise Solutions
The product edition and version appear in the title bar, at the top of the product window.
Press F2 to open the Product Information window. Version, edition, and release appear at the top of the window, on the Product line.
Point of Sale Double-click the status bar (the gray bar at the bottom of the window). The product edition and version appear in the Product line at the top of the Product Information window.
QuickBooks for Mac Choose Help > Product Information. Version and release information appear. For example, if it shows Product: QuickBooks Pro 2007 for Mac R7, the version is 2007 and the release is R7.
Customer Manager Choose the Customer Manager Help menu > About. The version and release appear in the Release Number line of the About QuickBooks Customer Manager window. For example, if the Release Number line shows v2_5mr_QBCM_V2.5R1_070214_00, the version is 2.5 and the release is R1.
Credit Card Processing Kit, Invoice Manager, or Billing Solutions The product edition and version appear in the title bar, at the top of the product window. Press F2 to open the Product Information window. Version, edition, and release appear at the top of the window, on the Product line.
Payroll In QuickBooks, choose Employees > Payroll Center. On the left, click the Payroll tab to see the Subscription Status window.
Financial Statement Designer / Intuit Statement Writer In QuickBooks, choose Reports > Financial Statement Designer (or Intuit Statement Writer). When the program opens, choose Help > About Financial Statement Designer (or About intuit Statement Writer). Version information appears in the About window.
Merchant Services QuickBooks is used only as the entry point to the Merchant Services (IMS) server, so there is no version or release.

If you cannot open QuickBooks to find the product information:

  1. Press and hold the CTRL key, and then double-click the QuickBooks icon on your desktop.
  2. Continue pressing the CTRL key until you see the No Company Open window, then release the CTRL key.

If QuickBooks still does not open:

  1. Right-click the QuickBooks icon on your desktop, and click Properties .
  2. Click Find Target and right click QBW32.EXE .
  3. Click Properties and click the General tab. The Location line shows the year of your QuickBooks version.
  4. Click the Version tab and under Item name, click File Version . To the right, under Value, the last release update to your copy of QuickBooks appears. For example: 18.0D R12. The number 18 refers to QuickBooks 2008 (17 would refer to 2007 and so on). The R12 refers to release 12.
  5. Click the Updates & Downloads tab at the top of this page and download the latest release.

If the problem persists, read QuickBooks does not open when double clicking the icon .

If this solution does not resolve the issue, you can read discussions and post messages and questions relating to your issue on the Intuit QuickBooks Community site . You can also review other available QuickBooks support options for additional guidance.